We use Fast Despatch Logistics, Amazon, DPD & Royal Mail. DPD & Royal Mail deliver Monday-Friday whilst FDL & Amazon deliver up to 7 days a week.
|Delivery Method||Shipped||Delivered||Order by|
|DPD Premium Next Working Day||Same working day*||Next WORKING day||10.30am*|
|Next Working Day / Chilled Next Working Day||Same working day*||Next day (excl Sundays)||10.00am*|
|Standard Delivery / Chilled Standard Delivery||3-5 Working Days||Next day (excl Sundays)||
|DPD to Northern Ireland||Same working day*||1-2 Working Days||
|Offshore Delivery (Jersey, Guernsey, Isle of Wight etc)||Same working day*||1-2 Working Days||
Track your order
All our parcel services include full tracking, updates to your mobile, the ability to leave with a neighbour and all that clever stuff.
Where is my delivery?
You can use your tracking reference to help find your order! Found on the 'We have shipped you order email' and included in all updates from the courier.
Any problems click on the support widget and we'll help you out!
Can I collect locally?
Of course! We love being able to say a quick hello to our lovely local Low Carb Legends!
Just choose the ‘local pickup’ option at checkout, and once it’s ready to collect we’ll send you over an email to confirm this.
Our current collection dates and times are; Monday-Thursday 8am-5.00pm. If you would like to collect on a Friday, please call ahead first as our opening hours vary on Fridays. Our phone number is 01902 943714.
YOU MUST COLLECT WITHIN 72 HOURS OF ORDERING.
We pack the next day and have fresh bread waiting for you.
I missed my delivery / I'm not home?
On the occasion when deliveries don't go as planned or you're worried about a best before date then please get in touch.
Where do you ship to?
The United Kingdom, including Northern Ireland & the Channel Islands too.
Watch this space as we're launching soon in Austria, Belgium, France, Germany, Netherlands, and Spain.
I need help!
Click on the Support widget at the bottom left of the screen and send us a message. This way we can bring your order details up and come back to you with a resolution. If it's urgent then please give us a call 01902 943714.