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  1. Seriously Low Carb
  2. FAQs

FAQs

Any & all of our frequently asked questions.

Delivery

  • Delivery Information
  • Has my order been dispatched yet?
  • Do you deliver to Ireland?
  • My delivery is late / Where is my order?
  • Do you not use DPD anymore?
  • Next Day Shipping
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Order Issues

  • How do I make changes to my subscription?
  • My products are inedible or incorrect.
  • Can I amend or cancel my order after I've placed it?
  • Can I cancel my order after I've placed it?

Returns & Refunds

  • What happens to my refund if my card is no longer in use?
  • What should I do if my refund is incorrect?
  • What is your returns policy?

Payment, Promos & Gift Vouchers

  • What should I do if I’ve been overcharged for my order?
  • How can I pay for my order?
  • How do I place an order?

Technical

  • I’m not receiving any communications from Seriously Low Carb, what should I do?
  • How can I make changes to the details on my account?
  • I'm having trouble signing into my account.

Product & Stock

  • Can I freeze the fresh baked goods?
  • How low carb are your products?
  • How do I cook my pizza?
  • What do I do with the Ice Pack that came with my pizza?
  • My pizzas was delivered whilst I was out?
  • How do product reviews work?
See all 9 articles
Seriously Low Carb